Returns & Refunds
First and foremost thanks for supporting me and for shopping at Solsoya.
If you are not entirely satisfied with your Solsoya item I am here to help.
You have three weeks (twenty-one days) to return the item of clothing from the date that it was sent out to you.
To be eligible for a return, your item must be unused and in the same condition that you received it, unworn and unwashed.
Your item must have it's proof of purchase.
If your return is approved, you will receive your refund to the credit card account that you purchased with. Refunds will be processed within 7 days of the item being returned to me.
Original shipping costs are non-refundable. As a purchaser you will be responsible for covering the cost of shipping the item back to me.
To return an item, please mail it to the following address:
190 Waltons Road, Federal, NSW, 2480.
I would love to have feedback from customers who return items so that I can continue to improve Solsoya.
Feel free to contact firstname.lastname@example.org if you have any questions.